Contacts

At Pardo Originals we love to hear from our customers. So no matter what, don’t think twice before reaching us. Do you want to buy a Pardo? Do you have a store and you want to sell our products? Do you want more info about our brand? We will answer you as soon as possible.

Besides the contact form, we created a frequently asked questions section to quicker answer your questions. Of course if you still have any doubt after reading it just contact us.

FAQ

How to fold my Pardo into a cushion?

Fold your Pardo into a cushion is quite simple. Watch the below video to learn how.

How to wash my Pardo Originals throws?

We advice you to hand wash all our products. If for some reason you can’t hand wash you may use washing machine in cold water and gentle mode without bleaching.

You may also dry clean, without using any solvent except trichloroethylene.

Please do not tumble dry and use medium temperature when ironing.

Where to buy Pardo Originals products?

You can buy at our online store or you can buy in one of our retailers. Check our retailers list here.

How to resell Pardo Originals products on my store?

We are always looking for new partners to resell our products. Partners that identify themselves with our brand. If you are interested in selling our product you just need to send us an email by fulfilling the contact form aside and we will answer you as soon as possible.

In which countries can I buy Pardo Originals products?
We ship our products world wide so you can shop Pardo Originals products wherever you are in the world.

If you live in an European country you can benefit of free shipping.

How much is shipping cost?

We love that our costumers fill well at home, mainly with the help of our throws. For that reason we offer the shipping for all Europe.

Although we try to keep our shipping cost as low as possible unfortunately for non European countries there is shipping cost associated. It varies depending on the purchase. You can check the price below or make a simulation of the cost on the shopping cart.

  • Europe – Free
  • Rest of the World – We divide the rest of the world in four different zones. Please make a simulation after insert product in the cart.
Where is Pardo Originals from?

Pardo Originals is a 100% Portuguese company and all our products are manufactured in Portugal. We believe in Portuguese textile industry tradition, know-how and quality which give us the warranty, the quality and the confidence you are looking for.

Do I need to create an account to buy online?
You don’t need to create any account for online purchasing.
How can I return / exchange my Pardo Originals product?

Please send us an email, fulfilling the aside contact form so we can discuss all the details. You may also read our returns policy.

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